Step 3: Take the 7 Part Certification Series on SI Site Business Team Five Star Certification Mastery 9-12 months Step 3: Take the 7 Part Certification Series on SI Site PART ONE – Team Orientation PART TWO – 5 Star Call, NP Call Flow PART THREE – Handling Insurance Questions PART FOUR – Mastering The Dual Alternative Close PART FIVE – The 5 Star Call Review PART SIX – New Patient Service and Conversion Strategies PART SEVEN – Taking it to the Next Level Previous Topic Back to Lesson Next Topic