Why are patient experience coordinators important?
Patient Experience Coordinators sole focus is maintaining and improving great experiences to be better! They are the face of the office, as they are the first person you see when you enter.
Patient Experience Coordinators are directly involved in:
- Patient Referral Contest
- New Patient Tours (Adult and Child)
- Peak Experiences
- New Patient Gift Cards
Each time they interact with the patient, we want it to be something to remember, for good reasons! Throughout this mastery, you will learn how to do vital tasks inside of this role so you can eventually cover that seat!
