Please give details and examples of how you would handle these kinds of scenarios and situations. You will need to get all the questions correct. After you submit your answers you may be asked by your team lead to try again or give more details in order to get the question correct.
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Question 1 of 12
1. Question
As you’re wrapping up your treatment plan presentation, the patient you are working with tells you they do not want to sign the treatment plan but still wants to schedule their treatment. How would you respond?
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 2 of 12
2. Question
You just finished presenting a patient their treatment plan for gum disease treatment. The clinical team does not have time today to start their treatment and asks you to get them scheduled. Once you schedule the patient, you ask them to come to the front with you for checkout. The patient looks at you confused and asks if they are going to do their cleaning today. Giving details, what would you tell them?
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 3 of 12
3. Question
Where should you stand when you are being introduced to a patient and why?
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 4 of 12
4. Question
The patient you are working with needs a root canal and crown. The doctor told you during the handoff the patient values comfort. How would you incorporate their value to encourage them to schedule their treatment?
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 5 of 12
5. Question
When you get to the end of your treatment plan presentation the patient tells you they do not like the reservation deposit policy. They ask you what happens if they are sick and can not make their appointment. How would you respond?
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 6 of 12
6. Question
The patient you are working with needs a root canal and crown. The doctor told you during the handoff the patient values cosmetics. How would you incorporate their value to encourage them to schedule their treatment?
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 7 of 12
7. Question
After you finish presenting a patient their treatment plan for gum disease treatment, management cleanings, and upper and lower partial dentures, they tell you they’re not going to get the treatment for gum disease done and only want the new dentures. How would you respond?
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 8 of 12
8. Question
The patient you are working with needs a root canal and crown. The doctor told you during the handoff the patient values function. How would you incorporate their value to encourage them to schedule their treatment?
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 9 of 12
9. Question
After presenting their treatment plan, the patient tells you they can not afford the treatment. How would you respond?
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 10 of 12
10. Question
The patient you are working with needs a root canal and crown. The doctor told you during the handoff the patient values longevity. How would you incorporate their value to encourage them to schedule their treatment?
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 11 of 12
11. Question
Start to finish, explain what the process should look like when a hygienist calls for a sealant treatment plan in one of the suites.
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 12 of 12
12. Question
In your own words and how you would say it to a patient, type out how you would review the paragraph at the bottom of the treatment plan.
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This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
